Refund Policy

Last updated: June 23, 2026

Before activation

If you cancel before Marketing GP2 has started activation of your solution, you receive a full refund of any paid amount, minus any processing fees actually incurred. Cancellation requests must be sent in writing to supp@marketinggp2.com.

After activation

Once activation materials are issued or any module work begins (research, audits, account access setup, creative production), the solution is considered started. Refunds at this stage are evaluated case by case based on deliverables completed and out-of-pocket expenses incurred.

Growth Audit Pack ($2,500)

Non-refundable once the audit phase has begun (typically within 48 hours of payment). If you're unhappy with the deliverables, we will rework them once at no additional cost.

Conversion Stack ($5,000)

Pro-rated refund available before the design phase begins (first 5 business days). After that, deliverables in progress will be completed and handed over; no refund is issued.

Acquisition Engine ($7,500)

50% refund available within the first 7 days of the package if no campaigns have been launched. After campaign launch, no refund is issued for the setup fee.

Scale License Quarterly ($10,000)

Pro-rated refund available at the end of any completed month. The Client may exit at month 1, 2 or 3 by giving 14 days written notice and will only be billed for months actually delivered.

Add-ons

Modules follow the refund policy of the base solution they were attached to. Standalone modules (without a base solution) are non-refundable once production has started.

Disputes

If you feel the policy above wasn't applied fairly, email supp@marketinggp2.com with the subject "refund review" and we'll respond within 5 business days.